HomeFolio®

  • Email
  • Facebook
  • Google+
  • LinkedIn
  • Twitter
  • Home
  • Ad Info
    • Request Media Kit
    • Contract and Payment
  • View Magazines
  • About HomeFolio®
    • HomeFolio’s Mission
    • Evolution of a Media Company
    • Why Top Producers Use HomeFolio Media
    • About Kirk Bailey| Founder & Publisher
    • Testimonials
  • Search Homes
    • Woodside
    • Atherton
    • Menlo Park
    • Palo Alto
    • Portola Valley
    • Lafayette
    • Orinda
    • Moraga
    • Walnut Creek
    • Alamo
    • Blackhawk
    • Danville
    • San Ramon
    • Reno, Nevada
    • Incline Village, NV
  • Blog
  • Contact
    • Contact Us
    • Subscribe / Unsubscribe

Why the Five Star Real Estate Professional Award Matters

November 9, 2015 by Dana Green Leave a Comment

Why the Five Star Real Estate Professional Award Matters

Dana Green Divulges Some Key Elements to Being a Five Star Award Winner

Prospective clients often ask about my experience and the many millions of dollars in residential real estate transactions the Dana Green Team works on every year representing homebuyers and home sellers.

Why-the-Five-Star-Award-Matters-450

It’s a big number, one that has been growing each year. These are the same transaction numbers that have secured the Dana Green Team’s position as the top producers in Lafayette since 2008, Lamorinda since 2012, and Contra Costa County since 2011.

I am proud of our work and happy to share these transaction statistics because they represent something that is really important to us and should be critical for every client – customer satisfaction. Fueled by satisfied clients who refer their friends and return for help with additional transactions, our numbers continue to grow. 2015 has outpaced 2014, and we’re already gearing up for 2016.

Real-Estate-What-Matters-Most-Quote-e1445536713459Real estate is a hyper local business and, in truth, what matters most isn’t the volume of transactions, it’s each client’s experience with their own transaction. I am grateful for every referral and every returning client as each represents proof that we are succeeding in delivering on our promise of 5-star customer service.

In a similar way, I am proud of earning the 5 Star Real Estate Professional Award for 2015, the third year in a row. I wouldn’t have received this honor without the support and confidence of others, including the rest of the Dana Green Team.

The 5 Star Award starts with a 3rd party nomination. Winners are determined by a series of factors, the most important of which are results of client and industry peer evaluations on key criteria I believe are critical for an excellent client experience. Everyone is asked to evaluate only real estate agents that they have actually worked with on a recent transaction.

Homebuyers and home sellers are asked to evaluate real estate agents on ten criteria:

  1. Customer service
  2. Integrity
  3. Market knowledge
  4. Communication
  5. Negotiation
  6. Closing preparation
  7. Post-sale service
  8. Finds the right home
  9. Marketing of home
  10. Overall satisfaction.

Real estate industry peers are asked to evaluate real estate agents on four criteria:

  1. Industry expertise
  2. Customer service skills
  3. Market knowledge
  4. Negotiation skills

Surveys are at the forefront of these evaluations, so thank you for all of those who responded to surveys received from me. Know that the Dana Green Team strives to maintain this level of Five Star service, everyday and in every way. That’s our promise to you – and to ourselves.

For more information on Dana Green:

Dana@DanaGreenTeam.com

www.DanaGreenTeam.com

(925) 339- 1918

  • Author
  • Recent Posts
Dana Green
Lafayette Realtor at Dana Green Team
#1 Lafayette Realtor, 2008-2015

#1 Contra Costa County Realtor, 2010-2015 

#1 Lamorinda Realtor, 2012-2015

More than $500 million in transactions closed representing home buyers and sellers, including $138 million in 2014

Proud Recipient of the 2013, 2014 & 2015 Five Star Professional Award

Named #62 in the Wall Street Journal’s Top 1,000 Agents in the Nation in 2015 Lifelong Lafayette Resident
 


In 2014, Dana closed three times the dollar transaction volume of as many Lafayette residential real estate transactions as any other Realtor, thanks to a growing base of satisfied clients who continue to return for help with new transactions and refer Dana to friends.
 


Client testimonials offer common themes:

• Trusted real estate advice

• Lafayette expertise

• Well-honed marketing and negotiating skills

• Top-notch home buying and home selling customer service

• Complimentary home staging that sets the industry standard
 


Dana is directly involved in each transaction, start to finish. To help things run smoothly, Dana manages an accomplished team of dedicated licensed real estate assistants, professional stagers and marketers.
 


What does this mean for you and your real estate goals? Please contact Dana at (925) 339-1918 or Dana@DanaGreenTeam.com to talk about it.
Latest posts by Dana Green (see all)
  • Why the Five Star Real Estate Professional Award Matters - November 9, 2015
  • Coming Soon | 2 Roxanne Lane Lafayette, CA 94549 - April 2, 2015
  • Preparing Your Lafayette Home for Sale: Where Should You Spend Before Listing Your Home? - March 17, 2015

Share this:

  • LinkedIn
  • Facebook
  • Pinterest
  • Twitter

Filed Under: Featured Articles, Trending Tagged With: dana green, five star, lamorinda, luxury, real estate

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Contact HomeFolio Media:

925-202-2426
info@HomeFolioMedia.com

View Magazines

View HomeFolio Online

Social Media Tips

Read More SEO Tips

Custom Publications

Custom Publications
  • Home
  • Ad Info
  • View Magazines
  • About HomeFolio®
  • Search Homes
  • Blog
  • Contact
Subscribe / Unsubscribe
Content Published by HomeFolioMedia
...another Custom Wordpress Website by Mike Mueller Hi!