And that’s just the way he likes it. In fact, Clemens is ready to show everyone that he’s ready to do whatever it takes to help a home seller buyer.
Going the extra mile. It’s something that Clemens, a real estate agent at Coldwell Banker Premier Realty, has seen in practice all through his life.
“My dad worked for an airline company for almost 50 years,” he said. “His goal was to save the company money by retaining a passenger or selling another segment of flight. He wanted to earn his paycheck every day and be valuable to the company. In real estate, I have to add value to the client and bring something to the table that they wouldn’t get from someone else.”
For the last four years, Clemens has helped buyers and sellers navigate the Las Vegas real estate market. During that time, going the extra mile and forming relationships that go beyond a transaction has helped Clemens stand out amongst his peers.
“Knowing the intricacies of real estate and knowing that each transaction is a little bit different, I try to bring something that the client feels adds value,” Clemens said. “We had a deal that we just closed. There were a couple of problems after the close of escrow. We had a list of vendors to bring in to help them get those issues fixed.”
It’s those touches that Clemens believes helps elevate the good from the bad — though Clemens’ career could have had a much different direction.
Prior to becoming an agent, Clemens was hard at work operating two businesses. He was successful, but the time commitment began to take its toll.
“I was rarely able to take a vacation,” Clemens said.
Little did he know, Clemens was about to find his calling.
“I had a fraternity brother who worked for Coldwell Banker and told me that I should get into real estate,” Clemens said. “He also said I should wait a bit. He left to start his own company and I got my license and joined him.”
Throughout his career, Clemens has always been in customer service-centered industries, but real estate was an entirely new arena.
“I was super scared,” Clemens said. “They had me call FEWs (for sale by owner, expired and withdrawn listings). They gave me a script and told me to call this list. It was a little baptism by fire.”
At first, it was slow going, but it wasn’t long before he started to make his mark.
“There was no success at first,” Clemens said. “Then you get one, and then two. That’s how you jump in.”
Clemens said he closed 10 deals his first year, but something wasn’t quite right. A move to Coldwell Banker a year later turned out to be the change in scenery that he needed — finding a spot that allowed him to build lasting relationships, not just being on the hunt for a client.
“Staying in touch helps,” Clemens said. “Not just to do business, but to check in on how their lives are going. As long as you’re not looking for something, they appreciate it. I think people can see through it if all you’re worried about is completing a transaction.”
Sometimes that has meant keeping in touch with people who may not be looking to buy or sell for years.
Clemens has seen clients emerge from letters he wrote years ago. While there wasn’t instant gratification in the short term, the payoff is a client who knows and trusts you on a more personal level.
“Sometimes it’s easy to think what we do really isn’t that important,” Clemens said. “But then we get to the end of a transaction and I feel like we bring this level of management to a deal that the people we serve are expecting and deserve and you realize this deal might not have come out as clean without us. That’s not an ego-based statement. We really do help in a transaction and that’s what we’re supposed to do, not just collect a paycheck.”
Clemens’ portfolio of homes have included properties in excess of $2 million down to a few hundred thousand and he’s more than ready to give each property his all no matter where it falls on the price spectrum.
“I would tell you time wise, the luxury property takes the same amount of time as the $150,000 condo,” Clemens said. “Sometimes, the seller expects more of us on the $150,000 condo because that’s everything to them. We treat all properties with great respect. We follow up every Monday whether it‘s needed or not.”
The biggest difference is the amount of money it takes to advertise each property, but Clemens’ knowledge of Las Vegas means he’s ready to help sell your property no matter what part of town it’s in.
“I know the zip codes, the street names and locations,” Clemens said. “I can picture neighborhoods in my head.”
That kind of knowledge can be invaluable and he’s proud to set himself apart.
Knowing the community extends beyond the business world. Clemens, along with his wife, are involved in numerous organizations, including being on the board of SafeNest, and being involved with Chefs for Kids, the Boys and Girls Clubs, Foundation for an Independent Tomorrow, among others.
“My wife and I love to give back time and resources in the community,” Clemens said.
It’s also helped teach him that sometimes what truly makes a difference are the small things – and the way you interact with a client because while a realtor may deal with countless numbers of transactions during his or her career, for the client, it’s a key moment in their lives.
“It’s sort of a package deal of attention to detail items woven into our daily operations,” Clemens said. “Sometimes we (realtors) take the simple things for granted, but clients seem to appreciate help with everything from staging a property to maximizing the sale price to recommending vendors for various repair needs to crunching the numbers to best understand the net sales proceeds.”
Enter a transaction with Clemens, and don’t expect him to fade out of your life once it’s completed. Be ready for a more personal relationship — and an agent who is ready to show you exactly how much value he can add to your home buying or selling experience.
“People sometimes say, can’t I sell a home on my own? I say absolutely you can sell it yourself,” Clemens said. “I can tell you here’s what I would do to help you. You can do it on your own, I don’t disagree. If you want this extra level of exposure, marketing, pricing and negotiating, I’m your guy. That’s how we earn our commission by bringing the most value that we can to a deal.”
Contact Greg Clemens @ 702.939.5177 office 702.460.3629 cell
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